If I ordered the wrong size frame or suspension, can I return them?Updated 25 days ago
Yes, please use the online returns portal to print your return label. Send the new and unused item back to KUIU. Contact Customer Service and ask for a free shipping code, then place a new order for the correct item. Call: (1-800-648-9717) or Email: [email protected]
IMPORTANT NOTE:
If you ordered your pack as a full kit, you must return the entire Set. We cannot accept partial returns for just the frame and/or suspension on Sets at this time.