What is your Return Policy?Updated 4 months ago

You may return or exchange your unworn and clean item(s) within 45 days of the purchase date for a refund or size exchange*. Returns/exchanges containing pet hair, stains, or odors cannot be accepted. 

KUIU Outlet items, Gift Cards, and E-Gift Cards are Final Sale and not eligible for a refund, exchange, or credit.

*Size Exchanges can only be done on US orders at this time. Some items are ineligible for exchange.  

To start your return/exchange:

For U.S. Returns, visit our online Returns Portal here to initiate your return or size exchange.

For international returns, visit our eShopWorld Returns Portal here to start your return.

For APO address and international addresses not managed by eShopWorld, please send your return to the following address and include a copy of your packing slip or order confirmation in the package:

Attn: KUIU Returns

2050 Cessna Drive

Vacaville, CA 95688

For more detailed instructions, click here and select what you would like to do.