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Shipping & Delivery

When will I receive my order?

Orders typically ship out within 1 Business day (not including weekends or U.S. Holidays) from the day they are placed (applies to standard shipping only). During sale events and peak shipping seasons, it can take up to 5 business days to ship plus a

What shipping methods do you offer?

Standard shipping, normally 5-7 business days for arrival. We also offer overnight and 2-Day Express for orders shipped in the U.S. Please note, AK and HI do not have an express option. Orders will be shipped via USPS priority shipping. View Shipping

I still haven’t received my order! What should I do?

If you've yet to receive your order, we recommend you first check your tracking information to confirm whether your order is outside of the estimated delivery window for the selected shipping method. If you are experiencing any issues with the delive

How do I update my shipping address?

We do our best to process and ship orders as soon as possible, so while we would love to... regrettably we cannot always honor these changes. Requests should be submitted as soon as possible. We recommend calling our service team during business hour

What carrier do you use?

For APO, FPO, DPO & PO Boxes we use USPS. Along with orders under a 1lb. For physical addresses or anything over a 1lb, we use UPS. Express orders ship using UPS as well.

My package shows delivered but I never received it

Before hitting the panic button, let's cover the most common places your package could be. The first step is to check places the carrier may leave your package such as all exterior doors, including the porch, back patio, garage, any bushes, and any a