The easiest way to place an order is right here on the KUIU website! We don't sell our products through other retailers or online stores. If you need assistance, we're here to help! Contact Customer Service. If you are shipping to an international ad
We accept Visa, MasterCard, American Express, Discover, PayPal, Google Pay, Apple Pay, Shop Pay, KUIU Gift Cards, Inner Circle Rewards, and ShopPay Installments. Please note, if you checkout with a KUIU Gift Card or Visa Gift Card, make sure to hold
We are currently unable to accept multiple credit cards on an order. You can use KUIU gift cards as well as Inner Circle Rewards on a single order and pay any remaining balance with a credit card.
Yes, you can cancel or make some changes within 30 minutes of placing your order. If you need to edit or cancel your order, please click on the "EDIT ORDER" button on your order confirmation page. If you already closed this page, we can assist you wi
At KUIU we use ShopPay Installments to offer multiple options for purchasing now and paying over time.
This could be happening for multiple reasons, but they all have an easy solution. The most common reason for an error is due to an incorrect billing address being entered at checkout. Please verify the billing address you have entered matches the add
Please create a KUIU account. Once created, you can email your Tax Exemption Certificate to [email protected] with the request to have your KUIU account set up as tax-exempt. Once approved by our finance department, your account will be tax free, and
Here are some common use cases of why your code may not be working:
Please ensure that the recipient has checked their spam/junk folder. If it is still not located, please contact customer service and we would be happy to resend the certificate. If you are having issues opening the link of the certificate, please try
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidd
For non-interest bearing orders, debit and credit cards are accepted through Shop Pay. For interest bearing orders, you can only pay using a debit card.
No, there are no late fees if you miss a scheduled payment with Shop Pay Installments.
Shop Pay Installments is only available to customers with a United States billing address and a United States mobile phone number. Customers with international billing addresses or phone numbers can't use Shop Pay Installments. Currently KUIU does us
Yes, 20,000 USD is the order value limit that applies to purchases using Shop Pay Installments, including discounts, shipping, and taxes.
You can't purchase gift cards using Shop Pay Installments. If you want to purchase gift cards along with Shop Pay Installments eligible products, then you need to place two separate orders.
To return an order please follow the steps listed in our RETURNS PORTAL. If your refund is less than your total purchase balance, then it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both. If